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Stop running your own admin.
Start running your business.

Retained executive support for founders, consultants, and operators working across borders, in English, Portuguese, and Spanish. Built on discretion, structure, and judgement.

Built for leaders who've outgrown
reactive admin.

From inbox and calendar control to cross-border client coordination — support is structured around protecting your focus, not just clearing your task list.

Dora Castro Machado, executive assistant for founders

High-trust support, built around how you work

Hi, I'm Dora.

 

I founded EliteDeskCo because, across more than a decade in administrative, concierge, and executive support roles, including Marsh & McLennan and Reynolds Porter Chamberlain, culminating in over five years at Harrods, I saw the same pattern everywhere: leaders were only tapping into a fraction of the real capability sitting right in front of them. Sharp judgement and hard-won expertise were being reduced to basic admin, instead of being trusted with the decisions and structure that actually move a business forward. EliteDeskCo exists to close that gap, built from day one as a genuine operational partner, not another set of hands working through a task list.

 

Wherever your business operates — across English-, Portuguese-, or Spanish-speaking markets — you're covered. Fluent in all three, I handle international communication, travel, and cross-border coordination as though there were no borders at all.

Dora Castro Machado, founder of EliteDeskCo
Founder working with remote executive support

When operations stay messy, leadership suffers.

If your day is being consumed by inboxes, scheduling, travel changes, follow-ups, admin, and digital clutter, you're not just busy. You're operating below your level.

 

EliteDeskCo steps in to stabilise the moving parts behind the scenes: protecting your calendar, reducing reactive noise, improving day-to-day organisation, and giving you back time for strategic work.

 

This is not reactive, task-chasing support. It is retained operational help designed to create consistency, responsiveness, and headspace.

How EliteDeskCo supports your business behind the scenes

 

Strategic Pillars

Time and

Operational Control

Calendar, inbox, and day-to-day operations run on structure, not reaction — protecting your focus, so fewer things falling back onto you.

Client and

Business Support

Onboarding, follow-ups, CRM upkeep, travel, and logistics — handled end-to-end, so your operations keep moving without you chasing the details.

Multilingual Cross-Border

Coordination

Clear communication across English, Portuguese, and Spanish — for businesses that don't operate in one market or one time zone.

EliteDeskCo is built for:

 Founders and consultants running lean, who need senior-level judgement — not just extra hands

Operators working across borders, who need someone fluent in more than one language and one time zone

Leaders who've been let down by generalist VAs or offshore task services and want retained, consistent support instead

This isn't built for businesses that need a large team or round-the-clock coverage — it's for leaders who want one senior, trusted point of contact who knows exactly how they work.

Dora Castro Machado working at her desk

Retained support packages for different stages of growth

Choose the level of support that matches your current operational load, with clear monthly capacity and room to scale as your business grows.

Reclaim

20 hours monthly

 

For independent experts and founders ready to hand off the admin that's quietly eating their week.

Elevate

40 hours monthly

 

For growing businesses that need an embedded operating partner — not just more hours, but more ownership.

Drive

60-100 hours monthly

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For leaders scaling fast who need a senior partner running the operational engine behind them.

How support begins

Discovery Call

1

A free call to review your bottlenecks, priorities, and support needs.

Tailored

Recommendation

2

You receive the most suitable package and scope of support.

Setup

and Onboarding

3

Systems, access, communication preferences, and boundaries are put in place.

Your Trial

Begins

4

Support starts with your 7-Day Risk-Free Trial, and daily pressure begins moving off your desk.

Ongoing

Refinement

5

Support evolves as your business and priorities change.

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Ready for more structured support?

If you need dependable executive and operational support without the cost and complexity of hiring in-house, EliteDeskCo offers retained support designed to reduce pressure, improve consistency, and protect your time.

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Trusted support with clear safeguards

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ICO registered, professionally insured, SVA member and committed to secure, confidential support.

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